Technology is simple
IT training strategy, virtual labs & delivery.
Designated worldwide trainers for One Identity Safeguard and syslog‑ng. One Identity Silver Partner.
Independent IT training development for any technology.
Two Independent Service Areas
TechMasteryLab operates across two distinct areas of expertise. They are independent of each other and serve different needs — though the same commitment to depth and precision runs through both.
One Identity Training & Consultancy
IT Training Development
One Identity Training & Consultancy
TechMasteryLab is One Identity’s designated worldwide trainer for its Safeguard and syslog‑ng product lines. When clients and partners approach One Identity for official training, we are the ones who deliver it.
Our principals bring over 10 years of Safeguard training experience and are widely recognised across One Identity’s global partner and customer network. All courses are delivered with full virtual lab environments, giving participants hands-on experience in realistic enterprise settings.
Training
Safeguard Foundation Training (SG-FND)
Official One Identity Course
The official One Identity foundation course covering both Safeguard products.
- Safeguard for Privileged Passwords (SPP) — secure credential vaulting, access request workflows, and policy enforcement
- Safeguard for Privileged Sessions (SPS) — session monitoring, recording, and audit trail management
Audience: One Identity partners seeking certification, security architects, and administrators managing Safeguard environments.
syslog‑ng Log Management Foundation Training (LM-FND)
Official One Identity Course
The official One Identity foundation course covering both syslog‑ng products.
- syslog‑ng Premium Edition (PE) — log collection, processing, filtering, and routing at enterprise scale
- syslog‑ng Store Box (SSB) — centralised log storage, auditing, and compliance reporting
Audience: Partners and architects deploying syslog‑ng Log Management solutions, and administrators managing existing environments.
Safeguard Advanced Training
Deep-Dive Course
Going beyond the foundation: a deep-dive course for professionals who already know Safeguard and are ready to work with its full capabilities in complex, production-grade environments.
Built and delivered on our own dedicated virtual lab infrastructure — purpose-built for advanced training scenarios and exceeding the environments used in standard One Identity courses. Our lab platform is developed by TechMasteryLab and hosted on infrastructure provided by our partner Techlabify.com. The Advanced Training covers topics that require hands-on experience with real scenarios, not simulations.
Audience: Experienced Safeguard administrators, engineers, and One Identity partners looking to build advanced operational expertise.
Custom-Tailored Training
We also design and deliver custom training on Safeguard and syslog‑ng to match your specific environment, integration setup, or organisational requirements. Contact us to discuss.
Consultancy
Our consultancy is focused exclusively on One Identity Safeguard and syslog‑ng. We work with organisations at any stage of their deployment — from first installation through to production optimisation and ongoing operational challenges.
Deployment Consultancy
We support new Safeguard and syslog‑ng deployments from the ground up: architecture planning, installation, configuration, integration with your existing identity and infrastructure environment, and validation before go-live.
Deployment Optimisation & Best-Practice Reviews
For organisations with Safeguard or syslog‑ng already in place, we assess the current deployment against One Identity best practices and your operational requirements. We identify configuration gaps, scalability considerations, and security posture improvements — and deliver a clear set of actionable recommendations.
Troubleshooting Consultancy
When issues arise in production Safeguard or syslog‑ng environments, we provide expert consultancy to diagnose and resolve them. Whether it is an authentication problem, a session recording failure, a certificate issue, or a complex integration fault — we have seen it in production and know how to fix it.
IT Training Development
This service is independent of our One Identity work. We offer end-to-end training development for organisations that need to build, improve, or scale training programs for any technology — across their own teams, clients, or partner networks.
What makes us different is that we cover all three pillars of training development under one roof. Most providers specialise in one. We handle the full picture.
Training Strategy
We work with organisations that know they need a training program but are not sure how to design it. We start by understanding your business, your audience, and your goals — then define the strategy: what to teach, to whom, at what depth, through which channels, and in what sequence.
This is rare as a standalone service. Very few companies offer training strategy independently of their own platforms or products. We do — and we do it before a single piece of content is written, which is where it makes the most difference.
Content Creation & Virtual Labs
We create the training materials needed to bring the strategy to life. This includes instructor-led course materials, self-paced content, video modules, presentations, and assessments.
Our primary differentiator here is custom virtual lab environments.
Training Delivery
When content is ready, we can deliver it. We provide experienced instructors for live and virtual instructor-led courses, and we support delivery with AI-assisted tools built specifically for training contexts.
This includes a trainer chatbot — already successfully deployed in live course delivery — that supports participants during sessions, handles questions outside instructor bandwidth, and extends the learning experience beyond the classroom.
Virtual lab environments — built to your specification.
Hands-on, scenario-based learning inside a custom virtual environment that mirrors your real infrastructure. Enterprise-grade lab delivery is typically only available from large training corporations. We build and host it for you — at the scale and flexibility a custom project needs.
Whether you need us for one pillar or all three, we can structure the engagement around what you actually need.
About
We are a small, specialist team — engineers who became trainers because we have a passion for teaching and because we want to do it properly.
We enjoy the challenge of making difficult subjects clear. When people leave our training, we make sure they walk away with skills they can apply straight away — and already thinking about how they will.
We stay at the forefront of how technology evolves, and of how training itself is evolving. That curiosity drives the way we work — including when we build training programs for new and emerging technologies from the ground up.
Our Team
Mark Erik Szoldan
CEO, Senior IT Trainer & Consultant
Electrical Engineer, M.Sc. — Network Engineer
Founder of TechMasteryLab Ltd.
Full Member of the Hungarian Engineering Academy
Mark Erik Szoldan
CEO, Senior IT Trainer & Consultant
Mark has over 25 years of experience in IT, with a deep technical background that goes back to programming neural networks and voice recognition systems in the late 1990s. He has held technical advisor, consultant, and training roles with IBM, PwC, and Microsoft, working with Fortune 500 clients across a wide range of technology environments. At TechMasteryLab, he is responsible for training delivery, IT infrastructure, business development, R&D, and the development of the company’s AI-assisted training tools.
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Attila Lippai
IT Trainer & Consultant
IT Engineer, B.Sc. — Systems Engineer
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Attila Lippai
IT Trainer & Consultant
Attila brings 10 years of technical training experience worldwide. His background as a systems engineer gives him a practical, production-grounded approach to his work. At TechMasteryLab, he is responsible for One Identity Safeguard training delivery, course development, testing, presentations, and consultancy engagements. He also works on the development of the company’s AI-assisted training tools.
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Edina Bojtosné-Barabás
Executive Assistant
Commerce and Marketing, B.Sc.
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Edina Bojtosné-Barabás
Executive Assistant
Edina brings 20 years of experience across executive support, marketing, and sales roles in a range of industries and companies. At TechMasteryLab, she is responsible for the day-to-day operations — running systems, coordinating projects, keeping all the moving parts of the company in hand, and handling the administrative and operational functions.
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Whether you are looking for One Identity Safeguard or syslog‑ng expertise, planning to attend the Safeguard Advanced Training, or exploring a training development partnership — we would like to hear from you.
